Vancity business and personal account holders will experience significant service disruptions beginning 5pm on November 9, 2016 and continuing until mid-day on November 14, 2016.
It appears that you will not be able to:
– use online, mobile or telephone banking services,
– do any in branch transactions including sending or receiving wire transfers,
– make bill payments including CRA remittances,
– transfer funds using interac etransfers.
Business accounts linked with QuickBooks Online will need to be relinked with the software as all accounts will have new account numbers. Please edit the sign in information in QuickBooks Online with the new account number when it has been assigned.
Vancity has or will be mailing a “banking system upgrade business guidebook” to its business clients. This guidebook provides more information on the services effected. For more information please visit Vancity’s website or your local branch.